Careers

As a Zendesk consulting and app development firm, Solafid Solutions looks to hire individuals who are enthusiastic about using technology to innovate and create new solutions for existing business challenges. But relevant skills aren’t the only thing we look for. We prioritize candidates who are willing to put customers first, teamwork player, and exceptional in what they do.

Could you be the perfect addition to our team? View current opportunities below.

Front-end Developer

Responsibilities:

  • Develop web applications on Zendesk platform
  • Work with Product Owner to build product backlog and roadmap
  • Incorporate agile methodology into company’s standard operating procedure 
  • Jump on calls to discover requirements and confirm project scopes

Technical Requirements:

  • You can make the complex simple, writing quality code always with readability in mind.
  • Understand the concept of Object Oriented Programming
  • Must have knowledge: Javascript, HTML5, CSS, REST, JQuery
  • Comfortable working within Git or another version control
  • Experience being a sole contributor but able to mentor and grow others

General Requirements:

  • At least one-year experience in similar role
  • Honest, responsible, and hard-working
  • You are smart but you are open to other people’s ideas
  • Located in Surabaya, Indonesia
  • Working hours: 8am to 5pm, Monday to Friday with flexibility of being available after hours to join customer calls
  • Able to communicate fluently in English (our customers bases are mostly in US, UK, and Australia)

Send your resume and cover letter to info@solafid.com

Quality Assurance Analyst

Responsibilities:

  • Ensure all technical deliverables meet our clients’ standards
  • Provide on-demand technical support for clients
  • Log bugs on JIRA

Technical Requirements:

  • You can see high level picture of the project deliverables – yet you are thorough in ensuring small bits and pieces are built correctly
  • Experience with automated test tool for web application (HTML, Javascript)
  • Understand XML/JSON and common API based integrations
  • Familiarity with GitHub and JIRA or similar tools.

General Requirements:

  • At least one-year experience in similar role
  • Honest, responsible, and hard-working
  • Located in Surabaya, Indonesia
  • Working hours: 8am to 5pm, Monday to Friday with flexibility of being available after hours to join customer calls
  • Able to communicate fluently in English (our customers bases are mostly in US, UK, and Australia)

Send your resume and cover letter to info@solafid.com

Digital Marketing Specialist

Responsibilities:

  • Manage marketing communication and activity campaigns
  • Build and maintain proactive relationship with current customer
  • Qualify leads and build marketing lead funnel
  • Maintain current social media accounts (LinkedIn and Facebook)
  • Research current industry, target market and build marketing strategy

Technical Requirements:

  • You have good understanding of various digital marketing tools, research and strategy
  • You must be fluent in English both verbal and written
  • Familiarity of using CRM and Marketing tool (Hubspot, Salesforce, MailChimp, ActiveCampaign)
  • Multi-tasking and willing to work on various tasks that may not be directly related to marketing activities as needed

General Requirements:

  • At least one-year experience in similar role
  • Honest, responsible, and hard-working
  • Located in Surabaya, Indonesia
  • Working hours: 8am to 5pm, Monday to Friday with flexibility of being available after hours to join customer calls
  • Able to communicate fluently in English (our customers bases are mostly in US, UK, and Australia)

Send your resume and cover letter to info@solafid.com