Zendesk only shows first 12 shared views and 8 private views. To see the complete list of views, agents are required to click on “More” and are taken away from the views page. This slows down agents as they need to switch between views.
This apps enables agents to see all public and private views – all accessible from the topbar.
- Views are organized by Public Views and Private Views
- Since the button is located on the topbar, agents can access the app from any pages in Zendesk
- Newly added views will be visible within an hour.
- Refresh button is available to show the latest list of views
Disclaimer: This app currently ignores the views group visibility settings. Views that are made visible to certain groups will appear in the view list.
About Solafid Solutions
At Solafid Solutions, we love helping businesses to get the most values from Zendesk. Our in-house certified Zendesk experts have years of experience implementing and optimizing Zendesk for many small and medium businesses. Our areas of expertise are Zendesk Support and Zendesk Guide.
Check out other Zendesk Apps made by us to boost your producivity.
Have questions for our team?
We’re here to help! You can email us directly at firstname.lastname@example.org.
How to install
Install the app. Once installed, this app can be accessed on the side navigation bar.
For technical support, please contact us at email@example.com