Too many themes to choose from? Look no further 🙂
This theme is ideal if you have numerous categories, sections, or articles. The theme has been well coded and tested to handle 100 categories which is the maximum number of categories you can set up in Zendesk, and up to 5000 articles in a section.
Surabaya theme features sidebar navigation and a clean layout on the homepage highlighting key information as custom blocks that can be linked to any URLs. Like all our themes, you can design, build, and launch your Help Center without coding.
Loaded with great (and useful) features – Through many iterations and customers’ feedback, we have built this theme based on the latest UX design trends. This theme is loaded with great and useful features. Please keep reading to learn the details 🙂
Sidebar navigation – See all categories, sections and articles from the sidebar – making it easier to find articles. The sidebar navigation is also optimized for mobile devices.
Hero Section – Showcase your Help Center with a hero image or video that represents your brand. Change the hero image height, opacity through the theme settings.
Customizable – You can brand the theme without editing the code. Most of the colors, fonts, icons, images can be updated through the theme settings. No web developer is required. See sample screenshot of configurable options.
Formatting Components – This theme comes with a complete list of content styles that you can use to format your article content. This includes callouts, tabs, accordion, lightbox, and more.
Popular searches – Highlight popular searches to help your customers find key articles.
Video Blocks – Highlight your Youtube videos or articles with videos on the homepage.
Table of Contents – Highlight headings of articles and allow them to jump to the section faster. This feature finds headers in articles and generates a table of contents automatically.
Estimated reading time – Automatically calculate and display how much time you’d expect readers to spend reading the articles.
Info Notification – Highlight important news on the homepage. Use this to do announcements, communicate your app’s maintenance schedule, or highlight new features.
Support Channels – Let your customer reach out via support channels they’re comfortable with such as Whatsapp, Skype, Messenger, Telegram, or email.
Branded Surabaya Theme Designs : See some sample designs of Surabaya.
Multi-language – Built for global companies serving different languages. This theme supports multiple languages – including Zendesk Dynamic Content feature. Right-to-left language is also supported.
About Solafid Solutions – This theme was developed by Solafid Solutions. At Solafid Solutions, we love helping businesses to get the most value from Zendesk. Our in-house certified Zendesk experts have years of experience implementing and optimizing Zendesk for many small and medium businesses. Our areas of expertise are Zendesk Support and Zendesk Guide. Check out other beautiful Help Center themes or Zendesk Apps to boost your productivity!
Support – Contact us anytime after your purchase the theme for assistance.