Fully customizable theme with options to show Call-to-action components on the homepage and all other pages. Show custom message on the new ticket page. As always, this theme comes equipped with custom blocks, video blocks, table of contents, formatting components, etc.

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This theme is ideal for businesses from all industries. It comes with 9 custom blocks and multiple sections for Call to Action (CTA). Like all our themes, you can design, build, and launch your Help Center without coding.

Loaded with great (and useful) features – Through many iterations and customers’ feedback, we have built this theme based on the latest UX design trends. This theme is loaded with great and useful features. Please keep reading to learn the details 🙂


Hero Section – Showcase your Help Center with a hero image or video that represents your brand. Change the hero image height, opacity through the theme settings.


Call To Action (CTA) – Display multiple Call To Action components on the homepage and all other pages.


Information Box Display additional information/instruction on the new ticket page.


Category Blocks – Show category or section blocks. On hover, display the section names or articles.


Customizable – You can brand the theme without editing the code. Most of the colors, fonts, icons, images can be updated through the theme settings. No web developer is required. See sample screenshot of configurable options.



Formatting Components – This theme comes with a complete list of content styles that you can use to format your article content. This includes callouts, tabs, accordion, lightbox, and more.


Popular searches – Highlight popular searches to help your customers find key articles.


Video Blocks – Highlight your Youtube videos or articles with videos on the homepage.


Table of Contents – Highlight headings of articles and allow them to jump to the section faster. This feature finds headers in articles and generates a table of contents automatically.


Estimated reading time – Automatically calculate and display how much time you’d expect readers to spend reading the articles.


Estimated reading time and reading progress barAutomatically calculate and display how much time you’d expect readers to spend reading the articles.


Info Notification – Highlight important news on the homepage. Use this to do announcements, communicate your app’s maintenance schedule, or highlight new features.


Branded Vancouver Theme Designs : See some sample designs of Vancouver.


 Multi-language – Built for global companies serving different languages. This theme supports multiple languages – including Zendesk Dynamic Content feature. Right-to-left language is also supported.


 About Solafid SolutionsThis theme was developed by Solafid Solutions. At Solafid Solutions, we love helping businesses to get the most value from Zendesk. Our in-house certified Zendesk experts have years of experience implementing and optimizing Zendesk for many small and medium businesses. Our areas of expertise are Zendesk Support and Zendesk Guide. Check out other beautiful Help Center themes or Zendesk Apps to boost your productivity!


SupportContact us anytime after your purchase the theme for assistance.

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