Optimize your Zendesk

There are many ways to optimize your customer support through Zendesk. The best fit for you really depends on the size of your company, your industry and your specific needs.

We therefore always encourage you to get in touch with us, so we can specify it together.

To get you a better understanding of what we’re doing, take a look at the range of our services down below.

How we work

Zendesk out of the box is easy to use. But if you want to tailor it specifically to your needs, it can be tricky. We always start by understanding your current business processes and map them to Zendesk best practice solutions.

End-to-end: By getting access to your Zendesk, we thoroughly review how it is set up. We’ll review how you’re using Zendesk now and how you can get the most out of your Zendesk subscriptions.

Optimized action plan: We’ll provide you with full and tailored list of time-saving actions to improve your workflows and your complete customer experience. You can choose to implement it yourself or get us to do it.

Implementation: This is where the real actions happen. When the analysis is done, you have time to review it and share your thoughts. When you’re ready to start, we will help you implement the improvements. Satisfaction guaranteed.

Continuous Improvement

We train your agents in our best practice techniques, so they become more efficient in your Zendesk help desk.

This will give them the right tools to make your customers satisfied.

App Integrations

We train your agents in our best practice techniques, so they become more efficient in your Zendesk help desk.

This will give them the right tools to make your customers satisfied.

Zendesk Training

We train your agents in our best practice techniques, so they become more efficient in your Zendesk help desk.

This will give them the right tools to make your customers satisfied.

Ready to take action?

Get more information from our consultant.