How to Install Zendesk Guide Theme
If you’re purchasing a Zendesk Guide theme via Zendesk Marketplace, the theme should be added to your theme library automatically. This guide is applicable if you have purchased a theme directly from us or have received a customized theme file as part of project deliverables from our Professional Services team.
Once you completed the purchase, you will receive a link to download the theme file. This file comes as a zip archive file containing the templates, JavaScript, CSS, and assets/image files.
- With your Zendesk Admin access, navigate to the theme workbench. The address should be yourzendesk.zendesk.com/theming
- Click the Add theme button located in the upper right corner of the theme workbench
- Choose Import theme
- Find and select the theme zip file
- Done. The theme is imported and should appear in your theme workbench.
Please note, you may run into issue if the theme file is bigger than 5MB.
